Return To Search

Desktop Support

Location: Tampa, FL

Job Type: contract

Company: IDR

Category: End User Support / Helpdesk

Job Description Apply Now

IDR is seeking a Desktop Support to join one of our top clients for an opportunity in Tampa, FL. This role involves supporting network printers as part of a special project to update SMTP settings on a large number of devices within a dynamic organization, focusing on efficient support and team collaboration.

Position Overview for the Desktop Support :

• Provide technical support for network printers and related infrastructure.
• Assist in the configuration and modification of printer admin settings via IP access.
• Collaborate with team members to ensure project deadlines are met.
• Support the transition of SMTP settings for approximately 2500 printers.
• Work within a project timeline, utilizing Microsoft Office tools such as Teams, Outlook, and Excel.

Requirements for the Desktop Support :

• Experience supporting network printers from various manufacturers such as HP, Canon, Ricoh, Xerox, Brother, Lexmark, Konica Minolta, etc.
• Proficiency in logging into printer web interfaces and modifying network settings, firmware, SMTP, and address books.
• Familiarity with printer admin settings and IP address connectivity.
• Ability to work within a team environment and meet weekly performance metrics.
• Comfortable working in a fast-paced project setting with minimal supervision.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#li-onsite All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.

Apply Now