PTC Change Analyst
Location: Fort Worth, TX
Job Type: contract
Company: IDR
Category: End User Support / Helpdesk
Job Description Apply Now
Job Overview:IDR is seeking a PTC Change Analyst to join one of our industry-leading clients in Fort Worth, TX. This is a long-term contract opportunity for a sharp, organized professional with a strong interest in technology and IT processes. The ideal candidate will help manage and support the client’s Change Management lifecycle, ensuring accuracy, compliance, and effective communication across teams.
Responsibilities:Review and process change requests using the BMC Remedy ITSM platform in alignment with the client’s Change Management procedures.
Maintain and update Change Management templates and manage system user access.
Provide first-level support for general Change Management questions and tool usage.
Prepare and distribute weekly change communications to internal stakeholders.
Build and maintain strong working relationships across the client’s teams.
Basic understanding of IT systems (applications, databases, telecommunications).
Familiarity with IT Service Management (ITSM) best practices and ITIL concepts.
Strong communication, organization, and time management skills.
Ability to work independently and as part of a collaborative team.
Experience with ITIL-based Change Management processes.
Hands-on experience with tools like BMC Remedy or ServiceNow.
Reporting and analysis skills using Tableau, SAP Business Objects, or similar tools.
Knowledge of CMDBs and configuration item relationships.
Competitive compensation package
Full benefits including Medical, Vision, Dental, and more
Opportunity to work with an industry-leading organization
Supportive, team-oriented culture
20+ years of proven industry experience in 4 major markets
Employee Stock Ownership Program (ESOP)
Dedicated Engagement Manager committed to your success
Comprehensive Medical, Dental, Vision, and Life Insurance
ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.